Privacy Policy
Last updated: January 2025
Summary
We collect and use information to run Sky Sea Trips, process bookings, provide support, and improve our services. This policy explains what we collect, why we collect it, how we use and share it, and the choices you have. This policy is intended for users in the United States.
Data We Collect
- Information you provide: name, email, phone, payment details, itinerary preferences, and messages you send us.
- Automatic data: device and browser info, IP address, pages viewed, referring URLs, and general location (derived from IP).
- Cookies and similar tech: used to keep you signed in, remember preferences, and measure site performance.
How We Use Information
- Provide and manage bookings and customer support.
- Personalize content and offers, and improve our site.
- Process payments and prevent fraud.
- Communicate about your account, bookings, and updates.
- Comply with U.S. legal obligations.
When We Share Information
- With travel partners and service providers who help deliver our services (for example, airlines, payment processors, analytics).
- To comply with law or protect rights, safety, and security.
- In connection with a business transfer (e.g., merger or sale).
Cookies and Tracking
We use cookies, pixels, and similar tools for core functionality, analytics, and to remember your preferences. You can control cookies through your browser settings; disabling cookies may affect site functionality.
Your Choices
- You may update or correct certain account information by contacting us.
- You can opt out of nonessential marketing emails at any time.
- You can limit cookies in your browser; some features may not work without them.
Data Security
We use reasonable administrative, technical, and physical safeguards designed to protect your information. No method of transmission or storage is 100% secure.
Data Retention
We keep information for as long as needed to provide services, comply with U.S. legal obligations, resolve disputes, and enforce agreements, then delete or anonymize it.
Children’s Privacy
Our services are not directed to children under 13. We do not knowingly collect personal information from children under 13.
U.S.-Only Notice
This policy is written for users located in the United States. If you access our services from outside the U.S., you understand that your information may be processed in the United States.
Changes to This Policy
We may update this policy from time to time. If changes are material, we will notify you (for example, by updating the date at the top of this page or posting a notice on the site).
Contact Us
- Phone: +1 800-472-0520
- Email: support@skyseatrips.com